The explosion of digital touch points have made today’s consumer truly connected. This has fueled the need for a great omnichannel onboarding experience: a process of onboarding new clients and/or new products and services to existing clients across multiple interaction points seamlessly and effectively.
Experian Digital Onboarding solution provide a fully configurable, compliant and secure way for your customers to apply digitally (self-serve or assisted by agents) for your products and services with ease. It enables organisations to deliver a speedy onboarding customer experience by bringing together user-friendly interfaces, data, scores and best-in-class decisioning on a single integrated platform. In addition, ease of implementation and time to market is significantly improved.
We offer a range of options for the technology platforms - on-premise, hybrid and cloud solutions - with a comprehensive set of capabilities and features that can be customised to meet your needs.
Mobile continues to be an important touchpoint for consumers with 15 percent of all consumers now mobile dominant
70 percent of C-Suite polled in a recent survey by Forrester admitted that they are ineffective at delivering an optimised digital customer experience across all touchpoints of the customer lifecycle
Powered by Experian's Digital Onboarding and Decisioning solutions, Yoma Bank revolutionised and transformed its digital onboarding journey for seamless customer experiences. Find out how.