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95% of businesses say they can identify customers digitally, yet
more than half of consumers don’t feel recognised online.
Customer identity and re-recognition are the driving forces that will
safeguard and improve the quality of your customer relationships.

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Latest articles
Data Residency: The landmark Digital Economy Agreement between Singapore & Australia
By Mohan Jayaraman 07/04/2020

Data Residency: The landmark Digital Economy Ag...

The recent Digital Economy Agreement (DEA) between Singapore & Australia is set to upgrade the digital trade arrangements between Australia and Singapore significantly.
Business Optimism Among SMEs at Historic Low Amid COVID-19 Uncertainties: SBF-Experian SME Index
By Experian 02/04/2020

Business Optimism Among SMEs at Historic Low Am...

The global spread of the COVID-19 virus has precipitated a global economic slowdown and Singapore’s SMEs are feeling the pressure. The SBF-Experian SME Index for 2Q20 – 3Q20F registered an overall reading of 48.3, the lowest reading since the inception of the SME Index (“the Index”) in 2009.
How digital transformation is defining a new way to do business
By Birger Thorburn 30/03/2020

How digital transformation is defining a new wa...

In a recent piece for the Forbes Technology Council, “Three ways digital transformation is changing how we do business," I explored what businesses need to know about a customer-first models.
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